Postage Information

LOCAL DELIVERY
You can choose to drop by our studio in Perth (Floreat) to pick up you parcel, or arrangement can be made to leave it out the front, etc. Our studio hours are Monday – Thursday 10-3pm.

AUSTRALIA POST WITHIN AUSTRALIA
Postage within Australia will be calculated upon check out in your shopping cart. You may choose between the following.

AIRMAIL
Delivery within 3 to 7 business days. Parcels are charged according to weight and figured up automatically at check-out.

It is helpful to know that  Australia Post categorizes a ‘Small Parcel ‘ as anything from 0 – 500 gms and costs $7.60 to anywhere within Australia.  This potentially makes ordering a small amount of fibre very expensive.  Please consider ordering up to 425gm of fibre to best optimize this Small Parcel postal charge. Remember packing materials will add 75gm to the weight of your parcel, the final weight needs to be under 500gm.

EXPRESS POST SATCHELS (note this is NOT an overnight service). Parcel will take 2-3 working days to be delivered.  Unfortunately, we have not be able to figure out a way to offer Express Post Satchels to our eCommerce customers at check-out. The problem is that wool is too bulky to fit into the satchels provided at the weights required (ie 3kgs of wool will not fit into a 3kgs satchel). If you simply add a note on your check-out page that you would like Express Service, we will send it Express and email an extra invoice for any extra postal charge (sometimes Express is less expensive).

500gm Satchel – $11.00 (holds up to 250gm of wool due to its bulk)
3kg Satchel$14.00 (holds up to 750gm of wool)
5kg Satchel – $24.00 (holds up to 2kg of wool)